Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


People not attending should be charged

Charge people for missed appointments, the dentist does so why can't you. I am fed up with trying to get an appointment maybe once or twice a year, to then sit and see on the screen that 37 (this was last time) people hadn't bothered to turn up, in the last week!!