Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Nurses are brilliant

Getting through on the phone is very difficult I tried for 20 minutes then gave up for a while but then later got through. It would be better to have early and late surgery times too, especially for people who work. The nurses are really brilliant, excellent but some of the doctors don't face you in appointments. The locum today was really fabulous, would see him again.