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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery



good

The surgeries are looking a little tired. Language is a barrier both ways at times. I need regular blood tests as go to hospital a couple of days later but if I don't book 2-3 weeks ahead I can't guarantee getting an appointment when I need one. They haven't replaced/covered the phlebotomist on long term sick leave.

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