Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Poor service and attitude

Doctors don't seem to want to listen to you and appointments are rushed. They don't seem to want to help a lot of the time. After speaking to the doctor on duty I was told I couldn't have any more medication. I then booked to see another GP and they prescribed the medication straight away. I visited the surgery with a bleeding arm but when I asked if a nurse could dress it I was told no nurses were on duty and I'd have to go to A & E