Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Good receptionists make a difference

Today was good, to get an appointment however is normally more difficult. There are a couple of receptionists who are very helpful, it makes all the difference. There is one doctor, Dr xxxx, who I won't see because of the attitude they have. Being only able to discuss one issue at a time is difficult when on going condition manifests in many ways. Booking a double appointment to discuss more complicated issues is virtually impossible.