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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery



Annual health checks & excellent pharmacy

I had to ask for an annual health check but for the past 2 years I've asked for one but I'm not sure if I'm eligible or not, even though care from the doctors is good. Communication can be difficult. The pharmacy is brilliant, having the confidential meeting room is very good. Very good at explaining things and discussing situations.

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