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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Has improved

Can reasonably get appointments when they are needed, I tend to book by phone and it's not a particular issue having to wait in the queue as you do get through in the end. It would be better if pre bookable appointments were available. When you ask if a nurse could do something they just say that its not something they do. It has improved over the last 6 months but I do feel that reception should be manned at all times as its not impossible to do and other work can take place when they are there. I have raised issues in the past but feel that they are just brushed off by management.