Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


call backs work well

I don't like calling on the day for appointments as you don't have any continuity with who you see and you have to wait a long time on the phone, I was 26th in the queue today, you can then be told that no appointments are available. They do then offer for you to speak to a doctor which is good. If it was really urgent Im sure you would be seen.