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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery



On the day only appointments isn't great

I would rather be able to plan ahead for appointments, not calling in the morning of the day to see what's available. I've never been turned away and told there are no appointments available. You don't get to see the same doctor, you just see whoever is available on the day, which I don't think is as good.

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