New system
This new system for appointments is ridiculous most people have to work and are not allowed phones to be used. However,I requested a phone call from doctor which I finally received after phoning at 8.45 ,at 1.05! This meant having to carry my phone everywhere with me even to the loo. Because it’s a total nightmare if you should miss that doctors call, as you have to start over again with the “sometime in the next 4 hour” phone call. However, finally spoke to doctor who booked me in for appointment later that day. Fine. When I arrived at the surgery to book myself in on the touchpad my appointment was with a nurse! Not the doctor who had arranged the appointment?? Receptionists where nowhere to be seen, as condition is ongoing with no sign of it getting better, I phoned doctor again who just said I’ll send a prescription to the chemist. Had to google it to see what it was for. This whole new system has transformed the Doctors into faceless telephonists. My thoughts were that seeing a caring doctor face to face is the right way as they are trained to spot various signs of illness. This cannot be done through a plastic handset.