Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


am or pm phone Appointments not working

I telephoned at 9.30am and was told the doctor would call would I like am or pm I said am which should be before 1pm I got the call at 4.45pm this is not the first time as I called another day for appointment all for the same ongoing problem and was ask am or pm I chose am and I got a call at nearly 3pm. they think you have nothing better to do with your day than sit by the phone all day waiting for them to call whats the point in asking if you want am or pm if the dr does not follow this you cant even go out because you can guarantee as you are driving that's when they will call