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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery



Unprofessional

My daughter who has shielded for 19 wks & wound to her leg that needed to be seen within 24hrs , advised from a & e . Dr’s not willing to see her wound to check no signs of infection , myself advising she is high risk health wise ! No nurse free to see her either . Told that I had to wait another 24hrs to be seen ! So a worrying night deciding how her leaking wound may become infected .

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