Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


This Practice has been brilliant recently.

I filled out three e forms on three separate occasions. GPs rang me extremely promptly and were very helpful. Also had three telephone appointments and same again, GPs rang me very promptly and were very thorough and helpful. Reassuring in these difficult times to get prompt help.