Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Left with no medication

My partner has been chasing a ‘urgent’ prescription for the last two days only to be told by one memeber of staff that it was still not there this afternoon. After calling her colleague over they confirmed the persecution had gone over but was still not ready by the time they closed today. He then later found out that after being in a incredible amount of pain told by the gp to call 111 for it instead. He then also found out that he now has a note on his system explaining he is an ‘abusive patient’ Absolutely disgusting. Just because he was getting frustrated with being lied to a told different things he was not threatening at all.