Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


One size doesn't fit all

I feel that at times there is limited flexibility in the system and one size does not always fit all. Having underlying health conditions I tried to get a face to face appointment for something on the face of it is fairly innocuous but with my conditions could become serious but was told by a doctor it wasn't necessary. However when I did see another health professional for one of my conditions they asked why I hadn't had the issue looked at. I just feel that each case should be looked at individually but that professionals also need to listen to patients too. Other than this the care is normally good and I've felt supported.