Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Just registered at the practice

We've had issues registering with a practice with each one saying I was out of area but the staff here have been truly amazing, so helpful at getting us registered. They have processed everything so quickly and really helped as we were going away and had to be registered to be able to get the proof of vaccinations etc, so impressed with our first impressions of the staff.