Helpful staff
Getting through first thing in the morning on the phones can mean a long wait of up to 3/4hr. There are times where I feel a face to face appointment would be more appropriate and I feel there is a bit of a barrier to getting one. The care though is very good and the nurses are great, they've treated my husband very well over the last few weeks. The staff are all very helpful too. I can understand things have had to change at the moment and generally it works well. We were advised by a doctor to do a self referral to the hospital but when we tried the hospital informed us that the GP had to do it which was a bit frustrating.