Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Really great

My husband had an issue and staff were really great at sorting out everything. The triage system has worked well however when you have questions they have to go through the reception staff which means only one thing at a time gets answered so it makes getting the information more drawn out as they have to go back to the doctor if you then have a follow up question. I haven't had any issues getting through on the phone and can't fault the staff they are all very good. The covid vaccination process was very good and efficient.