Very difficult to make an appointment.
Both my parents with dementia and multiple health issues are patients of the practise. I emailed admin address with a question for a GP. After a few days of no reply i rang to be told the surgery cannot communicate via email. Told I need to make appointment to speak to GP. Told to ring at 8am and wait in the queue. I work Mon- Fri and the job i do means I cannot call at 8am. I find this policy of getting a non urgent appointment and method of communication to be very inflexible and discriminates against so many groups. There will be those with mental health issues that might not be awake at 8am , parents of children who need to get siblings to school and those working who cannot leave there positions to make a phone call.