Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hardwicke House Practice Group - Cornard Surgery


Appointment system isn't flexible enough

Due to the medication I'm on, it is very difficult to call first thing in the morning for an appointment, but when I do call, all the appointments are gone. The only option I'm given is to book an appointment in about two weeks time, but sometimes, I need it quicker than that. Doctors are very good, they listen to your problems and you don't feel rushed. Reception staff sometimes need a smile on their face.