Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Your COVID-19 vaccination feedback


3/4 hour wait

I visited the Gainsborough site for my booster as my surgery could not provide one when I returned from overseas. I waited for 3/4hr for a booked appointment time to find that those who were dropping in without an appointment were being seen ahead of me. Surely it should either be a drop in or an appointment system not a mix of both. There were only two people vaccinating which is why it was taking so long too.