Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Getting a covid jab was difficult

Getting a covid vaccination for a teenager with heart issues was very difficult. Our specialist at the Royal Brompton Hospital advised that one was needed but none of the Suffolk system including the doctors and hospital were willing to give it. In the end we managed to get it at a local clinic but it really shouldn't have been as difficult as it was when specialists are saying it is needed.