Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Efficient, professional service.

The Mix, Stowmarket, Tuesday 19th January, 08.15. I received TX on Monday at 08.02 inviting me to book an appointment, I booked 1st & 2nd vaccinations online within 15min, Seamless procedure at The Mix, all staff were of the highest order. I honestly don't know what people have to complain about, this is a massive programme, which is bound to have teething problems. My thanks to ALL involved.