Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Efficient, caring staff, most impressive

Very little waiting time at Epicentre, good parking. Marshall outside meet and greet. Social distancing in operation. Clear instructions and helpful and sensitive staff. Good leaflets and spoken information. Time to ask questions, encouraged to. Very good infection control measures. Efficient but no short cuts.