Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Receiving 1st Covid jab brilliant care

Being informed about, the process of receiving, the helpfulness of the staff the whole organisation of giving the 1st Covid jab was amazing. So, so grateful to Saxmundham Health for how they are doing that. However, there is a huge problem outside of that getting the medical expertise you need for ongoing care of chronic health problems as well as acute issues. We all know it is a difficult time but it is wrong to think a brilliant roll out of the vaccinations means primary care is dealing well with other health matters.