Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Smoothly done

Although this was their first day in Stowmarket the vaccination went smoothly and professionally. They were running 40 minutes late but the stewards kept us up to date with approximate time frames, were transparent about why (computers) and were polite throughout. There were chairs that were kept a long way away from each other, everything was well social distanced