Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Attended Lavenham, well organised, very safe

There were plenty of staff from the time one entered the car park, where your name was checked against the list, a number placed under the screen wiper, there were then staff directing us into a particular parking space. Everyone had to wait in their car until called (this was the only hitch - I was in the car for an hour) then it was smooth and quick, with space to sit for the required 15 minutes and then directed out of a different door.