Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Your COVID-19 vaccination feedback


Leiston Surgery to the rescue!

My mother & many other over 80’s did not receive a vaccination invite from Peninsula Practice, Aldeburgh. Day after day - nothing. Friday they phoned everyone left out & made an appointment for them to go to Leiston. Except.... my mother!! She was omitted from the ring-round!! She has been totally let down constantly and at 93 will be moving surgeries. I am a patient at Leiston & managed to get her an appointment today. Not my job. Stuck my neck out. Relief on an overstretched medical practice to offer goodwill!! Shameful treatment. Mum has been with Aldeburgh surgery for over 30 years! This is their shocking slack admin. Thank you Leiston were amazing.