Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Very well organized, indoors and outside

Car park volunteers directed us to disabled parking. We were 15mins early and a chap managing the queue said keep warm in the car and I’ll call you - he came to our car when the queue went down, just before our appt time. Staff inside explained, looked after me and said to look out for a follow up in 3wks.