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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback



No vaccine invite for 94yr old mother

My mobile registered at Combs Ford surgery for my Mum (they use it frequently to contact me). No text or letter invite as of 25th Jan. Yet NHS GP federation insist all invites went out mid-January, and people are being recontacted if they haven’t responded. Mum (and family) very disappointed. What do I do now.?

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