Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Your COVID-19 vaccination feedback


Well organised, minimal wait outside.

15 min wait in cubicle where vaccine given prevents unnecessary mixing.My Mum is partially sighted and a photo of the set up in the community centre would have helped allay anxiety about negotiating her way around. The staff and volunteers were brilliant, kind and helpful.