Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Efficient and Straightforward

I received an email and was able to book my vaccination at St. Clements Hospital on the same day which was very impressive. The staff were calm and gentle and I didn't feel at all concerned at any time. Fantastic service, very happy indeed. Thank you to the staff for the wonderful job they are doing.