Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Fab staff and volunteers

The whole procedure was very well organised. I was impressed with how smooth and quick the process was at The Hollies Clinic in Ipswich. Although I had to travel, I didn't mind at all as I was just happy to be having the vaccine. The staff, nurses and volunteers were very friendly and helpful which made the experience much less daunting than usual medical treatments. The nurses made sure everything was explained and were really nice and friendly. Well done to all those involved and a big THANK YOU