Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Very well organised

Although I was worried when I would get my vaccination it actually was a very good experience with everything organised so well. I received text messages saying that I was eligible but because I'm not online I called my surgery Two Rivers who quickly and easily booked the appointment. A friend gave me a lift to the surgery and the whole process went smoothly. Staff were great and I was out and on my way home really quickly. Really can't fault how it all worked. I'm just waiting to find out when I can have my second injection.