Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


covid 19 vaccination at Gainsborough hub

Initial glitch with being found on the appointment list but staff sorted this easily. Bit of a long wait (some of which was outside) so glad it wasn't raining, however the staff were friendly & efficient. I would however have liked to be given a date for my 2nd vaccine at the time of the first, there seems to be disparagy in this across the vaccination venues.