Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Pleased to have my first vaccination

My surgery called me to book my appointment but due to my allergies they wanted to check with my doctor that it was still okay for me to have the Pfizer vaccination. After a week of waiting I called the surgery and they said that they were waiting for more vaccines to be delivered but that I could have it when available. The next day the surgery called with an appointment for me. I'm so pleased to have had my first vaccination, just waiting for my second appointment. Staff have been great and it all went so smoothly.