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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback



Very well organised from start to finish

The process was like a well oiled machine from start to finish at Debenham Community Centre with every member of staff playing their part. The car parking system was flawless and well organised and we were summoned from our cars and briefed so that the queuing outside was kept to a minimum. The set up in the hall was much better than expected having seen similar arrangement across the country in various news bulletins. The reception staff were welcoming and I was particularly impressed that we had cubicles which afforded a degree of privacy. The vaccine team were very efficient and reassuring.

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