Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


My experience at Riverwalk was positive.

My only negative issue was with the nurse who gave me my vaccination. I informed her that I was on Apixiban and would need extra pressure on the site of the injection. She said that was not required as Apixiban is not an anticoagulant. She was wrong. As a nurse for 45 yrs, and knowing my medication, her ignorance upset me. The very pleasant nurse who assessed me discussed the issue of Apixiban. She obviously knew the drug.