Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Friendly, flexible and efficient

I took my husband to his appointment at Long Melford pharmacy as he is partially sighted. I couldn't get an appointment until some days later and at Bury St Edmunds which is far away. I asked if I could get it with him and they agreed without hesitation. They vaccinated us both saving us a good deal of inconvenience.