Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Efficient and friendly

Easy to book a slot for both vaccination dates. Free 30 minute parking. Well organised and distanced. Only time things felt a little tricky was using same staircase for those coming in and out. Meaning distancing when crossing wasn't possible even though only for brief moments. Volunteers were cheerful and friendly. Vaccination process was smooth and information given on possible side effects and where to report if any others occurred. Felt safe and appreciated the opportunity to have my vaccination.