Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Excellent administratively & vaccinator

The process of online registration & booking was good. booking in at the vacc centre was clear and efficient. I waited well over an hour after arrival before being vaccinated. The vaccinator was excellent, efficient and pleasant. The post-vacc monitoring area was efficient and staff all pleasant helpful and efficient.