Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


A long wait before being seen

Once seen it was all smooth going. 2 hours later at home I had a text saying my appointment had been cancelled and I would hear in a few days about rebooking. I haven’t. I have tried phone etc to see what is happening and understandably the system is overwhelmed. I’m left worried and frustrated about my second jab.