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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback



Very good, but not perfect

The centre at Reydon is large and well organized, and the staff extremely nice, but I do not think it is as good as the Oulton Broad Pharmacy where I took my 5 year old father in law a couple of weeks a go. In particular I think all the doors to the consultation rooms should be wedged open to avoid use of door handles and therefore subsequent cleaning. Similarly I think a seat in the corridor should only be offered for those that really need it, again to avoid constant cleaning. I would also have a sign on the "msin" road saying please only enter carpark if your appointment is in the next 20 minutes, while I was there people were parking 40 minutes early, clogging up the carpark.

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