Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Excellent organisation of Covid vaccine

I received a text message from my surgery (Alexandra and crestview) on Monday 8th February to book my covid vaccine appointment. I was then booked in by a lovely receptionist at my surgery straight away for that same week on Thursday 11th February at Kirkley Mill vaccination clinic. I attended and was in and out within 25 minutes including the 15 minute wait time you have after vaccination. Extremely friendly staff and volunteers who looked after you through the whole process. I felt very relieved to get my first one done and can’t fault the process from start to finish. Thank you kirkley Mill covid vaccination clinic!