Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Good experience

Cannot fault the staff at the Solebay Medical Centre, from arrival and being met by the kind volunteers in the car park to the nurses and staff. We were made to feel safe and well informed as to what vaccine we were having and being told to sit outside afterwards for 15 minutes and to inform somebody if we did not feel well. My husband and I were able to go together at the same time.