Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Your COVID-19 vaccination feedback


Excellent communication and management.

Invitation to receive the vaccine came by text and a next day appointment was available. The volunteers managing arrivals and the queue were very good and kept us informed about progress and the reasons for delay. The medical staff were quick, efficient and answered my questions promptly and knowledgeably. I felt safe and well looked after.