Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Well Organised, Friendly & Efficient

Communication regarding arranging appointment was quick and easy with plenty of date options on offer. The provision of road signage to the vaccination centre at Sole Bay Health Centre was helpful as we were unfamiliar with the area. Staff in the carpark, on reception and in the centre were polite and efficient and I felt very reassured. Wish to say well done to everyone concerned from those who organised the roll out and those who carried us through the process.