Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Really well organised and efficient

I was greeted and gave my name at a desk, ushered into a waiting room where patients were efficiently organised into a consulting room, jab done, timer set and a 15 minute wait outside in a tent. The only caveat was that once I had booked my test(I received a text message) no further information was forthcoming about whether I needed any paperwork or not. I ended up calling the GP who advised me about the essential consent form.