Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Short wait on cold, windy morning. Efficient.

Staff and volunteers friendly and cheerful. Good explanation given of procedure. Very reassuring. Car park at Woodbridge Community Centre had been partitioned to allow all vaccination patients to park together leaving remainder of car park for other users. My husband had similar experience on another day. My daughter went to enquire about vaccination as she is a podiatrist in private practice, a volunteer passed her on to an administrator. She was offered an on the spot vaccination and asked if there was anyone else in the practice who had face to face contact with patients. She named 2 other members of staff and they were emailed the same day and vaccinated within 5 days. You couldn’t get better service if you paid for it. We are SO LUCKY. Thank you NHS.