Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Very friendly efficient and helpful.

I was contacted in the morning inviting me to a vaccine appointment and had one for the afternoon. The volunteers were all friendly helpful and kind. The surgery was well organised and very clean. The staff giving the vaccine were great and very friendly. Everything was well explained and you felt cared for and supported through a novel experience.